With more than $50 billion of assets under administration, many of Canada's most prominent financial institutions, investment managers, life insurance companies, public pension funds and other financial lenders trust CMLS for our comprehensive and customizable range of mortgage services.
Our experienced team services conventional and CMHC-insured mortgages and is a rated servicer. DBRS Morningstar confirmed, October 2023, CMLS’ “MOR CS2” commercial mortgage primary servicer ranking and “MOR CS3” commercial mortgage master servicer and special servicer rankings for CMLS Ltd. In October 2023, Fitch also affirmed CMLS’ Commercial Primary Servicer rating as “CPS2-”., its Commercial Master Servicer rating as “CMS3+”, and its Commercial Loan Level Special Servicer rating as “CLLSS2-”.
Our mortgage servicing team will work with you to expertly address any requests, issues and concerns as they arise, from monthly payments to banking arrangements, and from insurance to providing regular mortgage statements.
Our Products and Services
CMLS can arrange for an unbiased inspector to provide you with an objective visual assessment on the current condition of any commercial property in your portfolio. The report typically includes a detailed assessment of the property and photos highlighting areas that require attention. If you want verification of a tenant's occupancy status, we can obtain that for you as well. These services are available for any commercial property located in Canada. With CMLS providing your mortgage servicing, your involvement can be as hands-on or as hands-off as you wish.
Managing a loan in arrears or default is a crucial and often stressful element of mortgage servicing. That's why so many lenders count on the CMLS team of highly experienced experts. Call on us whenever you need help managing loans in arrears or otherwise in distress, or when you need professional support with foreclosure or litigation issues.
We invite you to learn more and to ask how we can be of service to you.
Jennifer Froment oversees the commercial servicing division. She is responsible for the strategic direction of the team and all aspects of commercial servicing operations. She has more than 15 years of experience in audit, accounting and financial services.
Prior to joining CMLS in 2011, Ms. Froment built her career at large international audit firms in Vancouver and abroad. She worked in the hedge fund administration industry and held a controllership role prior to joining CMLS. Ms. Froment holds a Bachelor of Business Administration from Simon Fraser University and is a designated Chartered Accountant and Chartered Financial Analyst.
Andrew Gilmour is responsible for capital markets and residential operations. In his role, he provides strategic direction, leadership, and oversight for residential lending functions. This includes business strategies, investor relations, compliance activities and mortgage funding which includes managing interest rate risk, trading, securitization and loan sales.
Andrew has more than 15 years of experience in the mortgage industry. He is a graduate of the University of Toronto with a degree in Economics. He also holds the Chartered Financial Analyst designation.
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